Remote
Desktop Support (Servers, Windows PC and Laptop)
Remote
Access is a remote desktop service which allows us (Diacomm)
to control your computer remotely and sort out most problems
without the expense of a call out, you don't need to be
local or even in the UK, you retain complete control of
your computer and can cancel the session at any time, when
the system is running you can sit back and let us get you
up and running again, we can chat while the sessions is
the way or we can call you during the session,
Who
can use it ? Anybody living anywhere in the world, there
is no restriction on borders or distance, the only condition
is that you have a computer with a working broadband connection,
your computer must boot, we can even fix some "page
cannot be displayed errors", although you would need
our remote access installed already
If we have recently worked on your computer you may
find Remote Access already installed, if not click Remote Access download
it on to your computer and then contact us and we will talk
you through it
Security. You retain complete control of your computer
and can cancel the session at any time, this is a secure
system that encrypts the data using 128bit encryption, the
service will work even if one or both of the computers are
behind a firewall, so that users do not have to make any
changes in the router or firewall to establish a connection.
Cost This service cost £20 per session, this
is up to a maximum of 1 hour, as not all problems can be
sorted remotely we can not guarantee to fix your machine
but if we don't we will Pick up the PC or Laptop for free
using FedEx with NO FIX, NO FEE.( further repairs are charged
at £20/hour Repair will never be more than 3 hours,
nothing more )
Desktop support services
unzip
apps if needed winrar